Return Policy

We want to make sure that you are completely satisfied with your purchases. If, for any reason, you are not satisfied with your order, you may return any UNUSED products within fourteen (14) days from the date of delivery. Before sending any products back to us, please make sure that all of the following conditions have been correctly satisfied.

The product you wish to return:

  • Must be unused, unworn, unwashed and in the same condition in which it was received by you.

  • Must be returned complete with all of its parts and accessories.

  • Must be sent with the receipt and all papers included. 

  • Must be sent in its original packaging.

  • Must be shipped back to our Company within (14) days of the date of delivery.

 If all of these conditions are satisfied, we will refund the value of the returned product(s), Sales Tax included, less any original shipping costs.

We are not responsible for any loss or damage to products if you ship your return without using our courrier.

REFUND POLICY

Your refund will be credited back to the same payment method used to make the original purchase on the Site. In any case, you should communicate with us at info@paioconcept.com to arrange the details of refund and return.